Address:
Modesto Irrigation District
1231 Eleventh Street
Modesto, CA 95354
Phone:
(209) 526-7373

Enterprise System Catalog:

Vendor and product:
Oracle, Customer Care & Billing
System purpose:

Call Center
Service/Field Activity Processing
Electric Customer Billing
Cashier/POS

Categories/types of data:

Customer contact information

Dept./primary custodian:
Customer Service
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
TruePoint, Irrigation Management System
System purpose:

Irrigation billing
Water order management

Categories/types of data:

Customer contact information
Customer billing information
Crop usage information

Dept./primary custodian:
Irrigation Services
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Oracle, e-Business Suite
System purpose:

Human Resource information system

Categories/types of data:

Employee and retiree contact information
Employee and retiree benefits information
Job application information

Dept./primary custodian:
Human Resources
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Oracle, e-Business Suite
System purpose:

Financial information system

Categories/types of data:

Vendor information
Payroll information
General Ledger

Dept./primary custodian:
Finance
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
General Electric, SmallWorld
System purpose:

Geographic Information System
Distribution system design
Network modeling

Categories/types of data:

Distribution network
Parcel maps

Dept./primary custodian:
Engineering
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Developed internally, Tag Tracking
System purpose:

Trouble ticket tracking

Categories/types of data:

Vegetation management
Pole inspections

Dept./primary custodian:
Line Construction
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Microsoft, SharePoint
System purpose:

Document management
Business workflow management
Project management and collaboration

Categories/types of data:

Document repository
Change tickets

Dept./primary custodian:
Information Technology
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Microsoft, Exchange
System purpose:

Email system

Categories/types of data:

Email
Calendar
Attachments

Dept./primary custodian:
Information Technology
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
NEOGOV, Online Recruitment
System purpose:

Employee recruitment and applicant tracking

Categories/types of data:

Applicant information
Job descriptions and openings
Position requisitions

Dept./primary custodian:
Human Resources
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Technology for Business, IVR
System purpose:

Interactive voice response and call center routing

Categories/types of data:

Customer balance information
Customer call recordings

Dept./primary custodian:
Customer Service
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
ProfitStars, RemitPlus
System purpose:

Remittance System

Categories/types of data:

Customer remittance payment data

Dept./primary custodian:
Customer Service
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Open Access Technology International, Web Trader
System purpose:

Power purchasing and scheduling

Categories/types of data:

Power purchase pricing and trading information
Power scheduling information

Dept./primary custodian:
Electric Resources
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Oracle, Oracle Utilities Customer Self Service
System purpose:

Electric customer self service portal

Categories/types of data:

Customer billing information
Customer payment information
Customer usage information

Dept./primary custodian:
Customer Service
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Developed internally, Work Order Automation
System purpose:

Construction work order development and tracking

Categories/types of data:

Work order information
Work order inventory and costs
Customer information

Dept./primary custodian:
Engineering
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Sun-Net, Transmission Outage Application
System purpose:

Transmission switching and outage planning and notification

Categories/types of data:

Switching orders
Planned outage requests

Dept./primary custodian:
Electric Resources
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Granicus, Government Transparency Suite
System purpose:

Board Agenda and Minutes Management
Video Streaming and Archiving

Categories/types of data:

Board Agendas
Board Minutes
Board Videos

Dept./primary custodian:
Board of Directors
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Oracle, Meter Data Management
System purpose:

Meter Data Management

Categories/types of data:

Customer Usage
Meter Information

Dept./primary custodian:
Customer Service
Frequency of collection:
Every day
Frequency of update:
Every day